This Refund and Cancellation Policy (“Policy”) is an integral part of the legally binding contract between The Pink Events and the client. By engaging our services, the client agrees to adhere to the terms outlined herein.
1. Cancellation Policy: a. If the client decides to cancel the event planning services provided by The Pink Events, a written notice of cancellation must be submitted.
b. Cancellation charges will apply based on the proximity of the cancellation date to the scheduled event date. The client will be liable for any costs incurred by The Pink Events up to the point of cancellation.
2. Refund Policy: a. Refunds, if applicable, will be processed according to the following conditions:
i. The client may be eligible for a full or partial refund based on the terms outlined in the contract and this Policy.
ii. Refunds are subject to deductions for any non-recoverable expenses incurred by The Pink Events up to the cancellation date.
iii. If the client is eligible for a refund, it will be processed within 14 working days following the final email confirmation of the refund request. The amount will be credited after the deduction of any taxes or surcharges applicable to the transaction.
3. Payment Schedule: a. The client agrees to adhere to the payment schedule outlined in the contract.
b. Initial deposits and subsequent installments, if any, are non-refundable.
c. Final payment must be made on or before the due date specified in the contract.
4. Force Majeure: a. In the event that cancellation is due to circumstances beyond the control of either party (force majeure), the terms of cancellation and refund will be subject to negotiation between The Pink Events and the client or as outlined in the contract.
5. Contractual Agreement: a. This Policy, along with the terms and conditions specified in the contract, constitutes the entire agreement between The Pink Events and the client concerning cancellation, refunds, and payment schedules.
b. Any modifications or amendments to this Policy must be made in writing and agreed upon by both parties.
NOTE:
All details pertaining to refunds, cancellations, and payment schedules shall be explicitly outlined within the legally binding client contract executed between The Pink Events and the client.
Address:
Flat 3, No 6, Lane, Vijay Park Ext,
Vijay Park Extension,
Dehradun, Uttarakhand, PIN: 248001
Email: contact@thepinkevents.com